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Currently, no workaround is available for this issue.

The fix for this issue is scheduled to be included in the October official release.

Keywords: container file not restored. issue with container file restoration

Cannot restore identified files from container environment in Deep Security

Product / Version includes:

Deep Security 20.0 , Cloud One - Endpoint and Workload Security All

Last updated: 2025/05/08

Solution ID: KA-0012311

Category: Troubleshoot

Summary

A known issue has been identified with Deep Security Agent (DSA) version 20.0.0-2740 and 20.0.0-2921. When a container file is detected and quarantined by the Anti-Malware Module, users can restore the file from the manager console. From the manager console it will show that the file was successfully restored, but when you check the file in the container it is not restored.

Currently, no workaround is available for this issue.

The fix for this issue is scheduled to be included in the October official release.

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Cannot restore identified files from container environment in Deep Security

Cannot restore identified files from container environment in Deep Security

Product / Version includes:

Summary