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Add VMTOOLSD.EXE to process image exclusion:

  1. Navigate to the web console > Computer > computer properties > Anti-malware.
  2. Click Edit beside Real-time Scan Malware Scan Configuration.
  3. Go to Exclusions.
  4. Under "Process Image File List", click Edit then add the below entry:

    C:\Program Files\VMWare\VMWare Tools\vmtoolsd.exe

  5. Save the changes.
  6. If the server is currently offline, access it and restart the agent service.