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  1. Log on to the TMEMS console.
  2. Click Inbound Protection > Connection Filtering > Sender Filter > Approved Senders.

    Approved Senders

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  3. Make sure to select the correct domain where this will applied under Managed Domain.

    Managed Domain

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  4. Click on the Add button, then type the domain or email address and click Add to List.

    Add to List

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    Make sure that the email address format is correct:

    Valid FormatInvalid Format
    • *@example.com
    • *@server.example.com
    • *@*.example.com
    • *@*
    • *@*.com
    • name@*.example.com
  1. On the TMEMS console, go to Inbound Protection or Outbound Protection then navigate to the policies.
  2. Choose the desired policy you would like to safelist the domain or email address from. Below are the predefined policies:
    • Virus
    • Spam or Phish
    • Newsletter or spam-like
    • High-risk attachment
    • Exceeding size or # of recipients
    • Probable BEC threat
    • Writing style BEC threat
    • Password protected
  3. After selecting the policy, click on the Recipients and Senders tab from the left pane. Click on the Exceptions tab. Type the domain or email address you would like to exempt then click Add.

    Recipients and Senders

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  4. Click Submit to save changes.
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