Views:

To resolve the issue:

Go to the DNS configuration of your domain and create a .TXT record.
Insert the SPF record syntax for TMEMS outbound servers:
For all regions:
v=spf1 include:spf.tmes.trendmicro.com ~all

Keywords: mail servers blocks TMEMS emails,emails from TMEMS are not received,mails from TMEMS are blocked by mail servers

Emails sent via Trend Micro Email Security (TMEMS) outbound filtering are blocked by some destination mail servers

Product / Version includes:

Trend Micro Email SecurityAll

Last updated: 2022/03/07

Solution ID: KA-0012526

Category: Troubleshoot

Summary

Some destination mail servers perform Sender Policy Framework (SPF) checking therefore emails sent via TMEMS outbound filtering are getting blocked by those destination mail servers.

To resolve the issue:

Go to the DNS configuration of your domain and create a .TXT record.
Insert the SPF record syntax for TMEMS outbound servers:
For all regions:
v=spf1 include:spf.tmes.trendmicro.com ~all

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Emails sent via Trend Micro Email Security (TMEMS) outbound filtering are blocked by some destination mail servers

Emails sent via Trend Micro Email Security (TMEMS) outbound filtering are blocked by some destination mail servers

Product / Version includes:

Summary