To resolve this issue,
- Identify the Trend Micro Program installed by checking the following:
- appwiz.cpl
- C:\Program Files\<Folder Name>
- Uninstall the conflicting Trend Micro program through the following procedure:
- Uninstall using default uninstaller in appwiz.cpl.
- Uninstall using Trend Micro program’s diagnostic tool.
- Uninstall using Trend Micro program’s standalone uninstaller. You may open a case to acquire the this installer.