Views:

To resolve this issue,

  1. Identify the Trend Micro Program installed by checking the following:
    • appwiz.cpl
    • C:\Program Files\<Folder Name>
  2. Uninstall the conflicting Trend Micro program through the following procedure:
    • Uninstall using default uninstaller in appwiz.cpl.
    • Uninstall using Trend Micro program’s diagnostic tool.
    • Uninstall using Trend Micro program’s standalone uninstaller. You may open a case to acquire the this installer.