To provision a service account for Dropbox from Cloud App Security web console, do the following:

1. Log on to the Cloud App Security management console.
2. Hover over Dropbox, and click Provision.

   

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3. The Provision Service Account for Dropbox screen appears. Click the Click here link.

   

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4. On the Dropbox logon screen, specify your Dropbox Team Admin credentials and click Sign In.
5. Once the Dropbox authorization window appears, click Allow.

   

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6. Go back to the Cloud App Security management console.
7. In the upper-right corner of the management console, hover over the bell icon and verify if the Dropbox provisioning has succeeded.

   

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8. Cloud App Security generates the following folders in the Dropbox administrator's root directory:
   • Quarantine folder (trendmicro_cas_quarantine__dont_change_or_delete)
     The Quarantine folder can be accessed only by the administrator.
   • Temporary folder (trendmicro_cas_temp__dont_change_or_delete)
     The Temporary folder can be edited by all users.

   

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9. To avoid unnecessary notifications, all users must exclude the temporary folder (trendmicro_cas_temp__dont_change_or_delete) from their synchronization list. Perform the following steps as a user:
   1. Locate and click the Dropbox tray icon on your desktop.
   2. Click the settings icon and choose Preferences.

      

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   3. Click the Update tab and click Selective Sync.

      

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   4. Clear the check box of the temporary folder (trendmicro_cas_temp__dont_change_or_delete).