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Affected Version(s)

ProductAffected Version(s)PlatformLanguage(s)
Apex One (on-prem)Patch 6 B10048 through B10064
(December 2021 and January 2022 CPs)
WindowsEnglish
Apex One as a Service (SaaS)January 2022 Maintenance
(Agent Build 14.0.10223)
WindowsEnglish


Solution

Trend Micro has released the following solutions to address the issue:

ProductUpdated versionNotesPlatformAvailability
Apex OneCP B10071ReadmeWindowsNow Available

*Please note that the Apex One as a Service (SaaS) version was updated via emergency maintenance on January 28, 2022 with build 14.0.10224.  Please refer to the following article or reference.   

These are the minimum recommended version(s) of the patches and/or builds required to address the issue. Trend Micro highly encourages customers to obtain the latest version of the product if there is a newer one available than the one listed in this bulletin.

Customers are encouraged to visit Trend Micro’s Download Center to obtain prerequisite software (such as Service Packs) before applying any of the solutions above.


Issue Details

Trend Micro is aware of a potential security issue that was introduced in Patch 6 B10048 (December 2021 CP) and was also present in the recently released B10064 (January 2022) critical patches that could allow an unauthorized party to unload an Apex One endpoint agent.

These two versions are no longer available from Trend Micro's Download Center, and versions prior to B10048 are not affected.

Please note that the party must first have at least user access/privileges to the endpoint. 

Due to the severity of this issue, is it strongly recommended that customers that have applied either the B10048 (December) or B10064 (January) Critical Patches upgrade to B10071 or higher as soon as possible.

SaaS customers should ensure that they have applied the latest update that was released on January 28, 2022.


Mitigating Factors

Exploiting these type of issues generally require that an attacker has access (physical or remote) to an affected target machine. In addition to timely application of patches and updated solutions, customers are also advised to review remote access to critical systems and ensure policies and perimeter security is up-to-date.

However, even though an exploit may require several specific conditions to be met, Trend Micro strongly encourages customers to update to the latest builds as soon as possible.