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For customers who need to import a hash list greater than the default value, follow the steps below:

  • Apex One as a Service Users

    Submit a case with Trend Micro Technical Support and provide the following:

    • Copy of the Hash List to be imported
    • Apex One as a Service Console URL
    • Apex One as a Service Activation Code
  • Apex One (On-Premise) Users

    The supported patch is still under development. This article will be updated once details are readily available.