For customers who need to import a hash list greater than the default value, follow the steps below:
Submit a case with Trend Micro Technical Support and provide the following:
The supported patch is still under development. This article will be updated once details are readily available.
Apex One as a ServiceAll , Apex CentralAll , Apex OneAll
The following error message appears when uploading hash value:
Import Unsuccessful. The selected file exceeds the maximum file size. For assistance in changing the maximum file size limit, contact Trend Micro Technical Support.
The issue happens because Apex Central has a default upload limit of 4MB.
For customers who need to import a hash list greater than the default value, follow the steps below:
Submit a case with Trend Micro Technical Support and provide the following:
The supported patch is still under development. This article will be updated once details are readily available.
