Trend Micro will officially drop support of the following Trend Micro products with macOS 10.13 (High Sierra) in the following dates.
| Product | EOS Schedule |
|---|---|
| Apex One (Mac) as a Service | November 2022 Maintenance Schedule |
| Apex One (Mac) On-Premise | December 2022 Patch Release |
| Vision One XDR Endpoint Sensor (Mac) | November 2022 |
| Worry-Free Business Security Services for Mac | November 2022 Maintenance Schedule |
| Worry-Free Business Security (On-Premise) for Mac | December 2022 Patch Release |
After the above mentioned EOS dates, customers who retain using macOS 10.13 (High Sierra) will expect the following:
- The security agent will continue to run on the mentioned operating system, though Trend Micro will not develop any newer patches or hot fixes
- Fresh install of the security agent will be blocked
The decision has been made due to Apple ending support for macOS 10.13 (High Sierra) in December 2020. With security placed as a priority, Trend Micro highly urges customers to upgrade to versions still in service status by the developer to continuously receive OS enhancements so as security agent updates and hotfixes.
For any concerns, please contact Trend Micro Technical Support.