| Question | Answer |
|---|---|
| How can I configure Apex One Application Control? | Please refer to Configuring Apex One Application Control Rules. |
| Windows Updates are blocked after configuring lockdown. | Please refer to Using the Application Control Lockdown feature in Apex One as a Service. |
| How to create an Inventory List of the applications installed in a machine? | Please refer to Creating an Inventory List for Apex One Application Control. |
| How to mitigate False Alarm Detections by Apex One Application Control? | Please refer to Mitigating False Alarm Detections in Apex One Application Control. |
| Application does not appear in the Application Reputation List. | Customers who wish to have their application included in the Application Reputation List can submit the application installer/executable to Trend Micro Technical Support. |
| New application versions do not appear in the Application Reputation List. | The Application Reputation List is updated daily. Customers who encounter recently released application updates and are not included in the pattern are encouraged to wait for the succeeding pattern release. For urgent update requests, submit a case with Trend Micro Technical Support. |
| What are the supported file formats of Apex One Application Control? |
Apex One Application Control supports the Portable Executable (PE) file format such as the following extensions .acm, .ax, .cpl, .dll, .drv, .efi, .exe, .mui, .ocx, .scr, .sys, .tsp |
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