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Deep Security Relay Cannot Create a Bundle using the Agent Version 20.0.0.4726
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After the introduction of enhancements for the Deep Security Relay to record its status and other metrics for potential troubleshooting, the functionality of the CreateBundle command was broken due to the status flag of the relay server is not reported properly. This issue is observed in Deep Security Agent version 20.0.0.4726 and only the creation of bundle is affected. Other functionality of the relay is not impacted.
Workaround To mitigate the issue, downgrade the agent version 20.0.0-4416 (20 LTS Update 2022-04-28).
Keywords: dsa_control -b, relay server not enabled, relay, bundle
Deep Security Relay Cannot Create a Bundle using the Agent Version 20.0.0.4726
Product / Version includes:
Deep Security 20.0
,
Cloud One - Endpoint and Workload Security All
Last updated:   2025/05/08
Solution ID:   KA-0013119
Category:  
Troubleshoot
Summary
Customers who have deployed the Deep Security Relay using version 20.0.0-4726 (20 LTS Update 2022-05-31) may encounter an issue when creating a bundle ( dsa_control -b ). After executing the command, it returns the error "Relay Server is not enabled (400)"
After the introduction of enhancements for the Deep Security Relay to record its status and other metrics for potential troubleshooting, the functionality of the CreateBundle command was broken due to the status flag of the relay server is not reported properly. This issue is observed in Deep Security Agent version 20.0.0.4726 and only the creation of bundle is affected. Other functionality of the relay is not impacted.
Workaround To mitigate the issue, downgrade the agent version 20.0.0-4416 (20 LTS Update 2022-04-28).