Trend Micro Automation Center is a central hub for APIs and documentation across Trend Micro products. It offers searchable cross-product APIs and use cases for IT and security teams to automate tasks and improve efficiency.
The Education Portal serves as a comprehensive resource for Trend Micro employees to develop their professional capabilities. Through a variety of curated training modules, employees can deepen their understanding of company culture, product knowledge, processes, and essential soft skills.
The Trend Micro Online Help Center provides customers with comprehensive product information and troubleshooting guidance. It offers general product usage information and in-depth solutions for complex issues.
Trend Micro Service Status Portal provides real-time information on the performance of Trend Micro products. It offers up-to-date incident reports and historical data for monitoring system health.
TrendConnect is a mobile application that provides users with real-time insights into their Trend Micro security environment, including threat alerts and system health assessments.
Deep Security Relay Cannot Create a Bundle using the Agent Version 20.0.0.4726
Views:
After the introduction of enhancements for the Deep Security Relay to record its status and other metrics for potential troubleshooting, the functionality of the CreateBundle command was broken due to the status flag of the relay server is not reported properly. This issue is observed in Deep Security Agent version 20.0.0.4726 and only the creation of bundle is affected. Other functionality of the relay is not impacted.
Workaround To mitigate the issue, downgrade the agent version 20.0.0-4416 (20 LTS Update 2022-04-28).
Keywords: dsa_control -b, relay server not enabled, relay, bundle
Deep Security Relay Cannot Create a Bundle using the Agent Version 20.0.0.4726
Product / Version includes:
Deep Security20.0
,
Cloud One - Endpoint and Workload SecurityAll
Last updated:   2022/06/22
Solution ID:   KA-0013119
Category:  
Troubleshoot
Summary
Customers who have deployed the Deep Security Relay using version 20.0.0-4726 (20 LTS Update 2022-05-31) may encounter an issue when creating a bundle ( dsa_control -b ). After executing the command, it returns the error "Relay Server is not enabled (400)"
After the introduction of enhancements for the Deep Security Relay to record its status and other metrics for potential troubleshooting, the functionality of the CreateBundle command was broken due to the status flag of the relay server is not reported properly. This issue is observed in Deep Security Agent version 20.0.0.4726 and only the creation of bundle is affected. Other functionality of the relay is not impacted.
Workaround To mitigate the issue, downgrade the agent version 20.0.0-4416 (20 LTS Update 2022-04-28).