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To generate the report:

  1. Sign in to the Trend Micro Customer Support Portal.
  2. Choose New Request.
  3. On the New Request page, choose the Product Profile for Cloud One - Workload Security from the drop-down list. You may need to update or add a product profile.
  4. Tick the Compliancy Report radio button.
  5. Download the Extraction Tool (Cloud One - Workload Security) and store it to the computer. Make sure that the computer launching the tool can connect to the Deep Security Manager (DSM) web console. Leave the console open and move to Step 6.

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  6. Create your API Key.
    1. Log in to the Cloud One account.
    2. Go to User Management found at the bottom of the service tiles.
    3. On the left menu select API Keys and click New.

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    4. Create your API Key with Role: Full Access.
    5. Click Next and save the API key Value then click Close.
  7. Check your Cloud Account region.
    1. From your Cloud One console top right corner, click the drop-down beside the account name.

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    2. On the Account Settings take note of the Region. ( Example "us-1" )

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  8. Unzip and execute the DSExtractionTool_v1.exe (downloaded from Step 5). Further instructions are included in the README.txt. Follow the onscreen prompts to complete.

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    Host format is workload.{region id}.cloudone.trendmicro.com and the region info they can find in the Account Setting page, refer to Step 7. In addition, add one the parameter “--c1ws” when running tool.
     

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    After a few minutes, it will complete the compliancy scan of your Workload Security server. It will create a ZIP folder (e.g. DSExtract_20201117085206.zip).

  9. Upload this ZIP folder to the New Request form Step 5 earlier, and then click Submit.

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  10. On the Request Sent pop-up message, take note of the case number off the new Support Case that has been created.

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  11. View the status of the support case under in MySupport > Support Requests.

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  12. Check your mailbox as you will receive an email notification once the report has been generated and ready for download.

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  13. Download the report in PDF file under Support Requests > File Attachments.

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You may review the PDF file YYYY-MM-DD_CompliancyReport_cloudone.trendmicro.com.pdf generated as a sample for this article.

Keywords: compliancy report, deep security best practice guide report