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  1. Agent permissions should have been applied prior to performing the steps on this article. Refer to Creating and Configuring MDM Profile(s) for Trend Micro Security Agent for Mac
  2. The Apex One (Mac) URL is needed for the process. To determine this, go to the following:
    • Apex One as a Service:
      1. Login to Apex One as a Service.
      2. Go to Directories > Product Servers.
      3. Take note of the URL for Apex One (Mac) as a Service.
    • Apex One On-Premise:
      1. Login to Apex One.
      2. Go to the Plug-ins Tab.
      3. Scroll down to Apex One (Mac).
      4. Click on Manage Program.
      5. Go to Agents > Agent Setup Files.
      6. Take note of the URL for Agent Installation File.

Deploy the updated installTMSM.sh via the MDM solution.

  1. Download installTMSM.sh.
  2. Open the file using a text editor.
  3. Modify the <url> in line 13 to contain the details acquired earlier.

    Download URL

    Click the image to enlarge.

    Click the image to enlarge.

    Example:

    • Apex One as a Service: https://xxxxxx.manage.trendmicro.com/officescan/console/html/TMSM_HTML/ActiveUpdate/ClientInstall/tmsminstall.zip
    • Apex One On-Premise: https://ApexOneServer.FQDN.com/officescan/console/html/TMSM_HTML/ActiveUpdate/ClientInstall/tmsminstall.zip

For any further concerns, contact Trend Micro Technical Support.