- Agent permissions should have been applied prior to performing the steps on this article. Refer to Creating and Configuring MDM Profile(s) for Trend Micro Security Agent for Mac
- The Apex One (Mac) URL is needed for the process. To determine this, go to the following:
- Apex One as a Service:
- Login to Apex One as a Service.
- Go to Directories > Product Servers.
- Take note of the URL for Apex One (Mac) as a Service.
- Apex One On-Premise:
- Login to Apex One.
- Go to the Plug-ins Tab.
- Scroll down to Apex One (Mac).
- Click on Manage Program.
- Go to Agents > Agent Setup Files.
- Take note of the URL for Agent Installation File.
- Apex One as a Service:
Deploy the updated installTMSM.sh via the MDM solution.
- Download installTMSM.sh.
- Open the file using a text editor.
- Modify the <url> in line 13 to contain the details acquired earlier.
Click the image to enlarge.
Click the image to enlarge.
Example:
- Apex One as a Service: https://xxxxxx.manage.trendmicro.com/officescan/console/html/TMSM_HTML/ActiveUpdate/ClientInstall/tmsminstall.zip
- Apex One On-Premise: https://ApexOneServer.FQDN.com/officescan/console/html/TMSM_HTML/ActiveUpdate/ClientInstall/tmsminstall.zip
For any further concerns, contact Trend Micro Technical Support.