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This error shows up because this account is already registered to another CLP.

Please contact Trend Micro Technical Support for assistance on this error.

Keywords: cannot add account in vision one,account already exists in vision one,unable to add user in vision one

"Account already added" error appears when adding users in Trend Vision One

Trend Vision OneAll

Last updated: 2023/07/18

Solution ID: KA-0013328

Category: Troubleshoot

When attempting to add a user in Trend Vision One, the following error is received:

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Account already added.

This error shows up because this account is already registered to another CLP.

Please contact Trend Micro Technical Support for assistance on this error.

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