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This error shows up because this account is already registered to another CLP.

Please contact Trend Micro Technical Support for assistance on this error.

Keywords: cannot add account in vision one,account already exists in vision one,unable to add user in vision one

"Account already added" error appears when adding users in Trend Vision One™

Trend Vision OneAll

Last updated: 2024/11/11

Solution ID: KA-0013328

Category: Troubleshoot

When attempting to add a user in Trend Vision One, the following error is received:

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Account already added.

This error shows up because this account is already registered to another CLP.

Please contact Trend Micro Technical Support for assistance on this error.

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