Summary
During the upgrade to Apex One, the following error appears even though the language is the same for both installer package and currently installed Apex One server:
Setup has detected an Apex One of different language on your system. Setup aborted.
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Additionally, after running the command "net share", the ofcscan folder cannot be found.
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To resolve the issue, do the following:
- Navigate to ..\Trend Micro\Apex One\PCCSRV.
- Right-click the PCCSRV folder then select Properties.
- Click Sharing tab > Advanced Sharing...
- Tick the Share this folder and set the Share name to ofcscan.
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- Click OK.
- Check if the issue persists.
