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If you wish to change the Display Name shown in Notifications and Alerts, this can be done via a Registry entry.
 
  1. On the Scanmail server, open the Registry Editor.
  2. Add the following key and set the preferred value:

    Path: HKLM\SOFTWARE\TrendMicro\ScanMail for Exchange\CurrentVersion
    Key: DisplayName
    Type: REG_SZ (String)
    Data value: <Desired Display Name>

  3. Close the registry editor.
  4. Restart the ScanMail for Exchange Master Service.
Now Notification messages should have the desired Display Name, as shown below:

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