As a workaround to this issue, you may restart the agent service to restart the dsa_connect service. Use the following command:
# systemctl restart ds_agent
The official fix will be included in the next release.
Cloud One - Endpoint and Workload SecurityAll
An issue has been found with DSA version 20.0.0-5953 with Activity Monitoring enabled. The agent may encounter an issue with the metric collection during heartbeat, where the heartbeat service gets stuck and unable to function. As a result, agents will appear offline in the Trend Micro Cloud One - Endpoint & Workload Security console. This issue can be mitigated by restarting the ds_agent service.
Trend Micro has removed the DSA version 20.0.0-5953 for Linux from the Trend Micro Cloud One - Endpoint & Workload Security console under Download Center.
2022/11/15: Deep Security Agent version 20.0.0-5953 was released to the Cloud One - Endpoint & Workload Security
2022/11/26: Deep Security Agent version 20.0.0-5953 was removed from the Cloud One - Endpoint & Workload Security
As a workaround to this issue, you may restart the agent service to restart the dsa_connect service. Use the following command:
# systemctl restart ds_agent
The official fix will be included in the next release.
