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Microsoft has announced that around 20:19 UTC of February 7, 2023, a utility power surge in the Southeast Asian region tripped a subset of the cooling units offline in one of the availability zones, therefore resulting to data center downtime.

Some Trend Vision One apps are hosted in Microsoft Azure Southeast Asian data center. Due to this, some customers with provision sets hosted in the mentioned region may have issues in accessing Trend Micro Vision Apps:

  • Assessment
  • Observed Attack Techniques
  • Search

As of 5:45 UTC of February 9, 2023, Trend Micro has restored access to the services and are now processing the recovery of missing logs for the search app which may take up to 7 hours.

Keywords: issue accessing Vision One apps, cannot access Vision One Assessment, cannot access Vision One Search, cannot access Vision One Observed Attack Techniques