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Check for the following before proceeding with the installation:
 

The following are installation steps using the ZIP package.

  1. In your Cloud One Account Dashboard, go to Support > Download Agents to download the agent ZIP file. You may choose which agent version you want to deploy to the agent. After downloading, extract it on your computer.

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  2. Double-click the installation file (.pkg file) to run the installer package. On the welcome screen, click Continue to begin the installation.

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  3. On the License screen, review the license terms and click Continue to agree to the software license agreement.
  4. When prompted, select Agree to continue.

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  5. Click Install. Enter your macOS administrator password for the software installation and click Install Software.

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  6. Click OK to allow the installer access to files in your folders.
  7. Once the installation completes, click Close to finish the installation wizard. Take note that you still need to activate the agent after installing the installer package. This procedure will be discussed in the following steps.

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To activate the agent after installation:

  1. Go to your MAC OS terminal, enter the following command:

    cd /Library/Application Support/com.trendmicro.DSAgent

  2. Copy the agent activation command from your agent deployment script in Cloud One - Workload Security.

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  3. Run the activation command in your macOS terminal and enter your macOS administrator password to activate the agent:

    ./dsa_control -a dsm://agents.deepsecurity.trendmicro.com:443/ "tenantID:<Tenant ID>” "token:<token>"

  4. Wait for the agents to be activated successfully.

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