Views:

Here are the steps to reactivate the Deep Security Agent from Trend Vision One back to Trend Cloud One - Endpoint & Workload Security.

  1. Login to your Trend Vision One Web Console
  2. Go to the Endpoint Security Operations > Server & Workload Protection Instance
  3. Go to the Computers Tab and select the agent you wish to revert back to Cloud One.
  4. Deactivate the agent from agent actions. Alternatively, you can login to the machine and run the command "dsa_control -r" to deactivate the agent.
  5. Login to Trend Cloud One - Endpoint & Workload Security and go to Administration > Updates > Software > Local > Generate Deployment Scripts. Generate the deployment script.
  6. From the script, you can locate the activation command which includes the TenantID and Token.
    For Linux:
    /opt/ds_agent/dsa_control -a dsm://<manager url>: <manager port>/ "tenantID:xxxxx" "token:xxxxx"
    
    For Windows:
    & $Env:ProgramFiles"\Trend Micro\Deep Security Agent\dsa_control -a dsm://<manager url>: <manager port>/ "tenantID:xxxxx" "token:xxxxx"
  7. After getting the activation command, you can run the command to activate the agent. For more information on agent activation, please refer to this article.
  8. After reactivating the agent, it would re-appear in the Computer List. Make sure to assign the correct Policy for the reactivated agents.