Views:

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  1. Every TrendAI Vision One™ user is able to see the banner.

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  2. Go to Console Settings to trigger the update when the time is right.

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  3. You can disable the banner and go to Console Settings to trigger the update once it is ready.

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  4. All users can see details and make decisions, but only the primary account user (root user) can perform updates.
    Root User:

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    Other Users:

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  5. Evaluate "System Update Notice" and then click I understand how the update will affect my system and agree to start the process to start update.

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  6. Update Step 1: Change log in user account to Email format.

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  7. Update Step 2: Validate new account email.

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  8. Update Step 3: Update password.

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  9. Use the new email account to log in to TrendAI Vision One™.

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  10. When the update is completed, you will start to experience the new foundation-based TrendAI Vision One™.

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  1. Start with Endpoint Inventory.

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    Evaluate "platform capabilities" and then click Go to Product Instance.

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  2. Under Product Instance, there will be a prompt next to SaaS Endpoint Instance. Click on this instance name to start the update.

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  3. Evaluate the Trend Micro Agreement, and click I Agree to Update. Update the instance to TrendAI Vision One™ Endpoint Security. All endpoints will be updated to TrendAI Vision One™ Endpoint Security endpoints).

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  4. Evaluate the System Update Notice and click I understand how the update will affect my system and agree to start the process to start the update.

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  5. System will tell you the data is updating and may take some time to complete. You can go to Product Instance to further check.

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  1. TrendAI™ support customers to move partial endpoints to new TrendAI Vision One™ Endpoint Security instance (for POC or VLE or PCI cases).
    Click Try the new Endpoint Security before updating to learn more.

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  2. Follow the instructions on the Help Center article, Evaluating TrendAI Vision One™ Endpoint Security for information on partial moving.
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