Views:

To address this issue:

  1. Open aucfg.ini file in Apex Central installation root folder.
  2. Add these three lines of configuration setting in the end of the configuration file.

    Configuration for the solution

    [common] 
delete_invalid_packages=1 
delete_directory_list=pattern;
  3. Save the changes of the configuration file.
  4. Wait for 15 minutes, the issue should be solved.

For support assistance, please contact Trend Micro Technical Support.

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