Recommendations

1. To minimize impact of policy settings reset, users are advised to review/redeploy their Apex One security agent policy after receiving the December 2023 updates.

   Users can check this on web console under Policies > Policy Management > Product: Apex One Security Agent > Endpoints/Products without policies.

   

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2. Backup/export agent logs. For more details, please refer to Querying Logs.
3. The enhancement applies to the security agent modules. User may also mitigate potential impacts on critical endpoints by managing security agent upgrade deployment. For more details, please refer to the article Apex One as Service - Managing Agent Upgrade Deployment.

For support assistance, please contact Trend Micro Technical Support.