To start the onboarding process:

1. Access the email sent by the Licensing/Sales Team which contains the product license and activation link. Click on the activation link to start.

   

2. In the Activate Solutions for your registered business window, choose the My business is not registered to Trend Micro option.

   

3. Provide your First name, Last name, Email address, and password, and then click Verify Email.

   

   A system-generated email will be sent to you containing a verification code.

   

4. Enter the verification code and click Submit.

   

5. Add the Business name and Country/Region then click Complete Registration.

   

6. Acknowledge the Trend Micro Agreement, Privacy Notice, and Data Collection Notice by ticking the checkbox and then clicking Activate.

   

7. Wait for the Activation process to complete.

   

8. Depending on the license(s) activated, one of the following can happen:
   • If the license(s) contain Enterprise products ONLY, the "Activation Successful" status will be shown, and the system will send a confirmation email containing the activation details.

     

   • If the license(s) contain SMB products, the "Activation successful" status will be shown, and additionally gives the option to access the Trend Vision One portal or Customer Licensing Portal to manage the activated solutions. Choose accordingly.

     

   When completed, a confirmation email will be received containing the activated Trend Micro products.

   

9. Choose a Region for the Trend Vision One console.

   

10. Wait for the Provision process to finish.

    

    Once finished, the Product License Information will be shown on the Trend Vision One console.

    

11. Navigate to Platform Directory and a guided introduction to Trend Vision One will be shown. Under the Security Functions window, click Go to App and select Email Account Inventory.

    

12. It will open the page where you can provision Cloud Email and Collaboration Protection and Email Gateway Protection.