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  1. Customer receives an email containing Trend Micro licenses from Licensing or Sales team that will contain the activation link. Click it.

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  2. Activation link will open the Trend Vision One portal. Click Activate the license under my registered business.

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  3. Input username or email address under “Activate Solutions for Your Registered Business”.

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  4. Input password for the currently existing Customer Licensing Portal (CLP) account with the managed Trend Micro products.

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  5. Tick the check box to agree with the terms and click Activate to activate available licenses.

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  6. Wait for license activation process.

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  7. There are 2 possible results depending on the licenses.

    If licenses contain Enterprise products only, it will show “Activation Successful” status and the system will send a confirmation email containing the activation details.

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    If licenses contain SMB products, it will show “Activation successful” and gives option to access Trend Vision One portal or CLP to manage the activated solutions. Choose accordingly.
    Note: When choosing CLP, it will still have an option to access Trend Vision One console within it.

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  8. A confirmation email will be received containing the activated Trend Micro products.

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  9. After provisioning, it will show Product License Information on the Trend Vision One console.

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  10. Navigate to Platform Directory. A guided introduction to Trend Vision One will be shown. Under Security Functions click Go to App > Email Account Inventory.

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  11. It will lead to page in where customer can provision “Cloud Email and Collaboration Protection” and “Email Gateway Protection”.

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