To update Apex Central on an offline server, use the Trend Micro Update Tool (TMUT) on a machine with internet access. Follow these steps:
- Download the TMUT tool and extract it to a local folder. Extract the package and run the TMUT.exe file as administrator.
- Accept the Trend Micro End User Agreement and click OK. Ignore the warning. Click About > Enter a valid AC to activate the tool > OK > Close.
- Edit the \config.xml file and change the value of to 'True'. Restart TMUT as administrator.
- Install the service by inputting your preferred service name and selecting Install under the Service tab.
- If you have a proxy, add the details in the Option tab. If you have no proxy, proceed to the next step.
- Add the TMAU server URL in the Server List tab. Enter a name (e.g. APEX), the appropriate URL, and tick the Enable this server checkbox. Click OK.
- Select the Option tab and configure the schedule update if needed.
- Navigate to the Job Monitor tab and perform an update. After the duplication finishes, you can find the downloaded files in /iau_server.
- Choose one of the following scenarios to export the updates: Manual Export, Automatic Report, or Copy and Import.
- Set the Apex Central server update source to the shareable folder you configured in the previous step. Go to Administrator > Updates > Manual updates. Click Save. Go to Updates > Manual Update > Select all Components to Update. Click Update. Wait until components are successfully downloaded.