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TLS 1.0/1.1 are considered insecure protocols. Trend Micro recommends users enable TLS 1.2 support in their environments.

For minimum Windows Update KB required to Support TLS 1.2, please refer to this list: Microsoft Update Catalog

Other reference: Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows

For support asssistance, please contact Trend Micro Technical Support