Customers may encounter an issue where the endpoint sensor detection and response remain in enabling state even after the EDR agent installation on Linux OS machines in Trend Vision One. This issue may occur due to an incomplete installation of the agent, which can be identified by the absence of the file /var/opt/TrendMicro/vls_agent/am/vls_rsion.

Our R&D team is actively addressing this issue, and it should be resolved with the release of our next agent update by the end of May. Until then, customers can use the following command to activate the sensor for the machine: sudo systemctl start vls_agent.