The mitigation implemented in backend system has resolved the issue with Graymail tagging, there is no need to perform a pattern rollback.
Emails which has been quarantined as False Positive has been released by the Backend.
On 2024.6.7 10:04 AM UTC+0, Trend Micro found multiple email security products were experiencing False Positive Graymail detection issues.
The Trend Micro Backend Team identified the root cause of the issue and implemented restorative corrective actions. The issue has been fixed on 2024.6.7 11:50 AM (UTC+0).
The cause is identified with the Spam Pattern Version 28436.007.
If Graymail Filter is not enabled then the Mail Protection is not affected.
The mitigation implemented in backend system has resolved the issue with Graymail tagging, there is no need to perform a pattern rollback.
Emails which has been quarantined as False Positive has been released by the Backend.
