To prevent any potential false alerts, we strongly recommend that you verify that no Apex One Security agents are running on the mentioned build (14.0.13217).
Any security agents running this the mentioned build must upgrade to at least the latest June build (14.0.13219) prior pattern release date to avoid this issue.
For support assistance, please contact Trend Micro Technical Support.
Apex One as a Service2019
Products Include:
Trend Micro will be releasing a new Behavior Monitoring Threat Tracing Pattern from July 22, 2024 to enable new security functions.
However, this pattern has a known compatibility issue with Apex One Security Agent June 2024 Batch 1 build (14.0.13217).
To prevent any potential false alerts, we strongly recommend that you verify that no Apex One Security agents are running on the mentioned build (14.0.13217).
Any security agents running this the mentioned build must upgrade to at least the latest June build (14.0.13219) prior pattern release date to avoid this issue.
For support assistance, please contact Trend Micro Technical Support.
