Procedure:

1. Log in to the SMS from a client.
2. On the SMS toolbar, navigate to the Responder > Actions tab screen.
3. On the Response Actions section, do one of the following:
   • Click New.
   • Right-click and select New.
   • From the SMS toolbar, select Action
4. The Create New Response Action setup wizard displays.
5. Specify a Name for the action that identifies the action.
6. From the Action Type drop-down menu, select the action type from the list.
7. Click Next or select the next item from the wizard navigation menu and enter the values required for the action.
8. Continue following the navigation prompts in the wizard.
9. Use the Test button to test a connection defined in the action.
10. Read the Implementation instructions. The implementation instructions describe what is required to use the action.
11. Click Finish to create the new action, or click OK if editing an existing action.

Reference: SMS User Guide