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What This Means for You

While this change primarily involves backend improvements, it is essential for accessing new functionalities that we plan to introduce. To ensure uninterrupted service and the ability to utilize these upcoming features, a small update to your firewall settings will be required.

During the migration, Scout pods will restart, which may result in abnormal logs and error messages temporarily appearing. Additionally, you might experience up to a 20-minute delay in event reporting. We appreciate your understanding and patience as these changes are implemented to enhance our services.

Actions Required

Please update your firewall settings to allow the new exceptions by September 1st to ensure uninterrupted service.

You can find the updated list of firewall exceptions required for Trend Vision One Container Security in the official documentation. Below is a summary of the new region-based exceptions that need to be added alongside the existing ones:

Americas

  • vcs-iot-us.xdr.trendmicro.com
  • sensor-components-producti-componentsstoragebucket-9hxeepfporyk.s3.amazonaws.com
  • rules-production-rulesstoragebucket-doubhudfv82j.s3.amazonaws.com
  • v1cs-inventory-landing-us-east-1-484917860638.s3.us-east-1.amazonaws.com

India

  • vcs-iot-in.xdr.trendmicro.com
  • sensor-components-producti-componentsstoragebucket-w7dlr08cm4gx.s3.amazonaws.com
  • rules-production-rulesstoragebucket-cydhihkfho8q.s3.amazonaws.com
  • v1cs-inventory-landing-ap-south-1-484917860638.s3.ap-south-1.amazonaws.com

Singapore

  • vcs-iot-sg.xdr.trendmicro.com
  • sensor-components-producti-componentsstoragebucket-cnafih1u17ni.s3.amazonaws.com
  • rules-production-rulesstoragebucket-2glwn1zmqmg2.s3.amazonaws.com
  • v1cs-inventory-landing-ap-southeast-1-484917860638.s3.ap-southeast-1.amazonaws.com

Australia

  • vcs-iot-au.xdr.trendmicro.com
  • sensor-components-producti-componentsstoragebucket-enwtgnccil9m.s3.amazonaws.com
  • rules-production-rulesstoragebucket-gf2vy5slorjw.s3.amazonaws.com
  • v1cs-inventory-landing-ap-southeast-2-484917860638.s3.ap-southeast-2.amazonaws.com

Japan

  • vcs-iot-jp.xdr.trendmicro.com
  • sensor-components-producti-componentsstoragebucket-ma6hvtp1bl6s.s3.amazonaws.com
  • rules-production-rulesstoragebucket-k5lyjpga5bkz.s3.amazonaws.com
  • v1cs-inventory-landing-ap-northeast-1-484917860638.s3.ap-northeast-1.amazonaws.com

Europe

  • vcs-iot-eu.xdr.trendmicro.com
  • sensor-components-producti-componentsstoragebucket-0qkrqkjzudfy.s3.amazonaws.com
  • rules-production-rulesstoragebucket-lccei1pmknhj.s3.amazonaws.com
  • v1cs-inventory-landing-eu-central-1-484917860638.s3.eu-central-1.amazonaws.com

For support assistance, please contact Trend Micro Technical Support

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