Procedure

1. On the Homepage, click Register an Account.

   

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2. Select to register with Activation Code or Certificate Number.

   

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3. Enter your valid AC code or Cert Number, then click Next step.

   

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4. Once the validation passed, follow these steps to complete the registration.
1. Fill in all required information needed then, click Next Step.

   

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2. Choose a support region and preferred timezone from the drop-down lists. Tick the checkbox beside "I have read and agreed on the Terms and Condition" before clicking Submit.

   

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3. A successful registration will display the dialog box below.

   

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5. The registered email should receive a welcome letter. Follow the instructions to set up a new password and once done the customer can start using the Business Success Portal.

   

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The process of registering an account and adding a user account for a company are the same.

Upon registration the system will check the Activation code (AC) if it has been used by a domain/company before. If you register an account with an existing AC, that account will be added to the existing company/domain.

If you're having issues during the registration, kindly contact Trend Micro Technical Support.