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Deployment Schedule and Scope

  • Start Date/Time: 2024-10-30 10:00:00
  • End Date/Time: 2024-10-30 16:00:00
  • Time zone: GMT+8

Service Downtime

There will be no impact on the customers’ mail traffic, scanning or other functionalities.

Customer Impact

Customers may encounter SPF DNS query limitations for their email domains due to the extensive number of IP ranges in the current SPF record. To prevent this, we strongly recommend using the dedicated Trend Micro Email Security SPF records specific to their region. For more details about DNS query limitation and the list of the dedicated SPF Records for each region, please refer to the article, Sender Policy Framework (SPF) Record Triggers in Trend Micro Email Security. 

For any questions or concerns, please contact your assigned Customer Service Manager or Trend Micro Technical Support.

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