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What's New

The following new features are now available in Cloud App Security:

  • Access token re-creation with a different admin for collaboration services

    Cloud App Security enhances the access token re-creation process for Box, Dropbox, and Google Drive. Previously, access tokens could only be re-created by the same admin of the current service account. Now, customers can re-create access tokens with a different admin, which is particularly useful when there are changes in team members. To ensure that quarantined files can be managed by the new administrator, it also provides a comprehensive guide to help customers transfer all existing quarantined files from the original administrator's quarantine folder to the new administrator's folder.

  • Automatic recovery of false positive emails in Exchange Online (Inline mode) and Gmail (Inline mode)

    Cloud App Security enhances its automatic recovery capabilities to identify false positive emails in Exchange Online (inline mode) and Gmail (inline mode). It then automatically reverses the quarantine action, delivering these emails directly to end users' inboxes.

  • Enhanced Reports with Anomaly Detection Information

    Administrators can now include anomaly detections in both one-time and scheduled reports. These reports will display the total number of anomalies detected by Correlated Intelligence, provide a summary of anomalies for each supported service, and highlight the top 5 senders and recipients of emails containing anomalies.

Deployment Scope

This deployment applies to all Cloud App Security data centers.

Maintenance Time

Region Start Date/Time End Date/Time Time Zone
AU/IN/ADDA/MEA Data Center 2024-11-15 10:00:00 2024-11-15 17:00:00 GMT+8
EU/UK/SG Data Center 2024-11-18 10:00:00 2024-11-18 17:00:00 GMT+8
US/JP/CA Data Center 2024-11-18 10:00:00 2024-11-18 17:00:00 EST

Customer Impact

There will be no customer service impact and no service downtime during this deployment.

For any questions or concerns, please contact your assigned Customer Service Manager or Trend Micro Technical Support