Views:

Overview

Before upgrading your TippingPoint SMS to version 6.3 and above, it is essential to ensure that TLS v1.2 is enabled for client communication. Failure to do so may result in compatibility issues during the upgrade process. Users may encounter symptoms such as:

  • Inability to establish secure connections between the SMS and client devices.
  • Error messages indicating that TLS v1.2 must be enabled prior to the upgrade.
  • Communication failures between the SMS and devices post-upgrade attempt.

To verify the TLS configuration, check the SMS client settings under Admin > Server Properties, and confirm the device settings under Devices Tab > Device Configuration > Services > TLS Settings. Monitoring these configurations can prevent potential disruptions during the upgrade.

How to Verify TLS v1.2 for TippingPoint SMS Client Before Upgrade

To ensure a smooth upgrade of your TippingPoint SMS to version 6.3 and above, it is crucial to verify that TLS v1.2 is enabled for SMS client communication. Below are the detailed steps to check the TLS configuration on both the SMS and connected devices.

Symptoms of TLS v1.2 Configuration Issues

Before proceeding, be aware of the following symptoms that indicate potential TLS configuration problems:

  • Inability to establish secure connections between the SMS and client devices.
  • Error messages indicating that TLS v1.2 must be enabled prior to the upgrade.
  • Communication failures between the SMS and devices after an upgrade attempt.

Root Cause

If TLS v1.2 is not enabled, the SMS may not be able to securely communicate with client devices, leading to failed connections and errors during the upgrade process.

Steps to Verify TLS v1.2 Configuration

Step 1: Check SMS Client Settings

  1. Log in to the TippingPoint SMS interface.
    Access the SMS web console using your administrator credentials.
  2. Navigate to the Server Properties.
    - Go to Admin in the main menu.
    - Click on Server Properties.
  3. Verify TLS Settings.
    - Ensure that the option for TLS v1.2 is enabled for SMS Client Communication.
    - If it is not enabled, select the appropriate option to enable it and save the changes. For detailed instructions on editing TLS versions, refer to the Edit TLS versions documentation.

Step 2: Check Device TLS Configuration

  1. Access the Device Configuration.
    - From the main menu, select the Devices tab.
    - Click on Device Configuration. 
  2. Review TLS Settings.
    - Navigate to Services and select TLS Settings.
    - Confirm that TLS v1.2 is also enabled for each device connected to the SMS. 
  3. Make Necessary Adjustments.
    - If TLS v1.2 is not enabled for any device, update the settings accordingly and save the changes.

 

References:

Keywords: verify TLS v1.2 sms device