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Objectives

  1. Cost Optimization: Separate the costs between Cyber Risk Exposure Management and Zero Trust Secure Access usage for accurate cost tracking
  2. Ensure Compliance and security: Reduce the risk of cross-services access resource
  3. Performance and scalability: Improve scalability independently and reduce maintenance costs
  4. Maintenance and Update: Apply updates and patches without impacting other services

Details

  1. Azure Web Application Gateway, Network Firewall, Azure EventHub, Azure Managed Kubernetes Services (AKS) and other related services will be transitioned to the new infrastructure.
  2. Data backup and migration work for CosmoDB to move the data to the new Azure subscription.

Maintenance Schedule

 
  • 05/05/2025: An update has been made to the schedule for JP region.
  • 04/14/2025: An update has been made to the schedule for SG region.
Please review the details below.
 
REGIONSTART DATE/TIMEEND DATE/TIME
UAEMarch 18, 2025, 04:00 (UTC+3)March 18, 2025, 06:00 (UCT +3)
INApril 01, 2025, 05:30 (UTC+5:30)April 01, 2025, 07:30 (UTC+5:30)
EUApril 08, 2025, 03:00 (UTC+1)April 08, 2025, 05:00 (UTC+1)
AUApril 15, 2025, 00:00 (UTC+11)April 15, 2025, 02:00 (UTC+11)
SGApril 19, 2025, 03:00 (UTC+8)April 19, 2025, 05:00 (UTC+8)
USApril 29, 2025, 01:00 (UTC-5)April 29, 2025, 03:00 (UTC-5)
[UPDATE]  JPMay 06, 2025, 05:00 (UTC+9)
June 14, 2025, 00:00 (UTC+9)
May 06, 2025, 07:00 (UTC+9)
June 14, 2025, 02:00 (UTC+9)

Impact

During the data migration and infrastructure change work, there may be a downtime of 30~60 minutes. This downtime could impact customers working in Trend Vision One during the maintenance window. We recommend planning your activities accordingly to minimize any inconvenience.

For support assistance, please contact Trend Micro Technical Support.

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