Navigate to the “Administration” tab in the navigation panel on the left, then select the following:
- “Support Settings”. Toggle on the “Trend Micro Remote Support” button. This will provide your Service Manager (Service One Complete and Premium Support customers only) and Technical Support team with visibility into your Vision One console, to support you throughout your lifecycle.
- “Notifications”. Toggle on the “Unusual product status” notification – this enables Vision One to notify you if your connected products become disconnected or unhealthy