Impact during maintenance period
New customers: Unable to create new product instances during the maintenance period
Existing customers: Unable to update/deploy endpoint policies or settings during the maintenance period
- Downtime for each product instance is expected to be around 3 hours within the maintenance period.
- All endpoints with Security Agent installed are still protected during the maintenance period.
Trend Vision One Endpoint component updates follow the ring deployment approach from the Batch 2 maintenance date and will be completed gradually as long as the endpoint is online.
Maintenance period
Batch 1: October 1, 2025
Batch 2: October 8, 2025
Batch 3: October 15, 2025
Time range for data center regions:
| Data Center Region | Start Time (GMT+0) | End Time (GMT+0) |
|---|---|---|
| Central US | 03:00 | 06:00 |
| Central Canada | 03:00 | 06:00 |
| West Europe | 01:00 | 04:00 |
| Central India | 23:00 (previous day) | 02:00 |
| Southeast Asia | 19:00 | 22:00 |
| Southeast Asia (Korea) | 09:00 | 12:00 |
| Australia East | 09:00 | 12:00 |
| Japan | 09:00 | 12:00 |
| United Arab Emirates | 00:00 | 03:00 |
For support assistance, please contact Trend Micro Technical Support.