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Issue Mitigation

Trend Micro has completed the deployment of a backend recovery command to resolve the corrupted DLL issue impacting customers on the October release.

To minimize potential impacts, deployment for Trend Micro Apex One as a Service October Batch 2 & 3 were cancelled.

 
We recommend keeping agent updates disabled until the release of Trend Micro Apex One as a Service – November update. You can find the release schedule here.
 

Please continue to monitor your environment, and if you experience any further issues or have questions, don’t hesitate to contact Trend Micro Technical Support for assistance.

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