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Solution

Trend Micro will deploy an updated January 2026 build to resolve this issue according to the following schedule:

Batch 1 Date: January 21, 2026 (new schedule for Out of Band Maintenance)

Batch 2 Date: January 21, 2026 (unchanged from original schedule)

Batch 3 Date: January 28, 2026 (unchanged from original schedule)

 
Missing logs will be reuploaded after the maintenance is done.

For support assistance, please contact Trend Micro Technical Support.

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