What’s New
AskAI in Outlook add-in — quarantine search and management
AskAI now extends beyond email analysis to help users search and manage quarantined emails directly through chat. Users can ask AskAI to find quarantined emails by sender or subject and then take actions, such as restore, delete, or report as not a risk, without leaving the conversation, and all within the administrator’s existing quarantine permissions.
Skip notification for Pass actions
Skip notification for Pass actions suppresses alerts for detections that ultimately result in a Pass. With a single global setting, organizations can prevent unnecessary administrator and end-user notifications when no action was taken on an email or file, keeping inboxes focused on the alerts that genuinely require attention. This targeted control reduces unnecessary alerts without compromising visibility into meaningful security events.
DLP templates now support the EXCEPT operator for exception conditions
Data Loss Prevention (DLP) templates now support a new EXCEPT operator for exception conditions. DLP templates already combine match conditions using AND and OR logic. The EXCEPT operator lets administrators exclude specific expressions or keywords from a match. For example, a template can match a sensitive data pattern except when a particular keyword or expression is also present. This gives administrators finer control to reduce false positives, without building separate, more complex policies to carve out exceptions.
Details
Deployment Scope
This deployment applies to all TrendAI Vision One™ Cloud Email and Collaboration Protection and TrendAI™ Cloud App Security data centers.
| Sites | Date / Time | Time Zone |
|---|---|---|
| SG | August 10, 2026, 02:00-10:00 | UTC+0 |
| AU/CA | August 10, 2026, 13:00-21:00 | UTC+0 |
| IN/ZA/ID | August 11, 2026, 02:00-10:00 | UTC+0 |
| US | August 11, 2026, 13:00-21:00 | UTC+0 |
| EU/MEA | August 12, 2026, 02:00-10:00 | UTC+0 |
| JP/UK | August 12, 2026, 13:00-21:00 | UTC+0 |
Service Downtime: N/A
Customer Impact: No impact on current mail flow for all existing customers and configurations.
