If IMSVA is managing multiple domains and a notification SMTP server is configured, the users from other managed domains will not receive EUQ digest notifications.
To resolve the issue, change the notification mail to 127.0.0.1:10026:
Interscan Messaging Security Virtual Appliance 9.0 , Interscan Messaging Security Virtual Appliance 8.5
You want to know why you are not receiving the EUQ digest notification and how to resolve the issue.
Below is the sample log:
2014/06/10 13:13:46 GMT+03:00 [10423:3975142288] [DETAIL]Processing AF file: /opt/trend/imss/queue/notify/digest-338-2235065840.AF and DF file: /opt/trend/imss/queue/notify/digest-338-2235065840.DF...
2014/06/10 13:13:46 GMT+03:00 [10423:3975142288] [DETAIL]SmtpMailSender: clt_cmd: rset\r\n
2014/06/10 13:13:46 GMT+03:00 [10423:3975142288] [DETAIL]send_one_smtp_cmd:timeout value is 120 sec
2014/06/10 13:13:52 GMT+03:00 [10423:3975142288] [DETAIL]SmtpMailSender: srv_rsp: 250 2.0.0 Resetting\r\n
2014/06/10 13:13:52 GMT+03:00 [10423:3975142288] [DETAIL]SmtpMailSender: clt_cmd: mail from: *****\r\n
2014/06/10 13:13:52 GMT+03:00 [10423:3975142288] [DETAIL]send_one_smtp_cmd:timeout value is 120 sec
2014/06/10 13:13:52 GMT+03:00 [10423:3975142288] [DETAIL]SmtpMailSender: srv_rsp: 250 2.1.0 Sender OK\r\n
2014/06/10 13:13:52 GMT+03:00 [10423:3975142288] [DETAIL]SmtpMailSender: clt_cmd: rcpt to: <******>\r\n
2014/06/10 13:13:52 GMT+03:00 [10423:3975142288] [DETAIL]send_one_smtp_cmd:timeout value is 120 sec
2014/06/10 13:13:57 GMT+03:00 [10423:3975142288] [DETAIL]SmtpMailSender: srv_rsp: 550 5.7.1 Unable to relay\r\n
If IMSVA is managing multiple domains and a notification SMTP server is configured, the users from other managed domains will not receive EUQ digest notifications.
To resolve the issue, change the notification mail to 127.0.0.1:10026:
