Summary
You fail to upgrade a Deep Security Agent (DSA) running Deep Security 9.0 Patch 4 to Deep Security 9.5 (9.5.2023) and the Application log in the event viewer of the affected computer shows error in the LIBEAY32.dll library:
Log Name: Application
Source: Application Error
Date: 27.1.2015 14:53:59
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: computer.local
Description:
Faulting application name: dsa.exe, version: 9.5.2.2023, time stamp: 0x540971dd
Faulting module name: LIBEAY32.dll, version: 6.2.9200.17046, time stamp: 0x53b4864c
Exception code: 0xc0000135
Fault offset: 0x00000000000e2000
Faulting process id: 0x35c
Faulting application start time: 0x01d03a305185794e
Faulting application path: C:\Program Files\Trend Micro\Deep Security Relay\dsa.exe
Faulting module path: LIBEAY32.dll
The issue is caused by a problem in the current installer for the Deep Security Agent 9.5.2023. It has been fixed in the installer for Deep Security Agent 9.5 SP1 (9.5.3.2754), which is now available in the Download Center.
