To resolve the issue, below are some recommendations:
Deep Security All
The status of the Relay Server of DSaaS is currently showing as Offline.
Upon collection of the diagnostic logs, the following can be seen:
YYYY-MM-DD 06:32:14.007373 [+0000]: [dsa.Heartbeat/5] | _init() |
.\dsa\Heartbeat.lua:61:_init | 5E4:DE4:dsa.Scheduler_0003 YYYY-MM-DD 06:32:14.007373 [+0000]: [dsa.Heartbeat/5] | Init() |
.\dsa\ConnectionHandler.lua:1267:Init | 5E4:DE4:dsa.Scheduler_0003 YYYY-MM-DD 06:32:14.023236 [+0000]: [dsa.Heartbeat/5] | GetConfig() |
.\dsa\Heartbeat.lua:220:GetConfig | 5E4:DE4:dsa.Scheduler_0003 YYYY-MM-DD 06:32:14.023236 [+0000]: [dsa.Heartbeat/5] | GetConfig() |
.\dsa\ConnectionHandler.lua:1185:GetConfig | 5E4:DE4:dsa.Scheduler_0003 YYYY-MM-DD 06:32:14.000000 [+0000]: [Error/1] | .\dsa\Heartbeat.lua:281: not enough memory
The issue happens when the heartbeat cycle fails because the machine does not have enough memory (RAM).
To resolve the issue, below are some recommendations:
