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To resolve this issue, perform the steps below:

Open Command Prompt as admin.
Type this command:
LODCTR /r

^{Click the image to enlarge.}
Try to install TMSMMainService manually once again. For instructions, refer to Missing TMSMMainService.exe after installing or upgrading to Apex One (Mac).

Keywords: error when installing tmsm service manually.cannot manually install tmsm service,manual installation of tmsm service fails

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"System.InvalidOperationException: Cannot load Counter Name data..." error message appears when manually installing TMSMMainService.exe of Apex One (Mac)

Product / Version includes:

Apex One (Mac) All

Last updated: 2025/05/08

Solution ID: KA-0010018

Category: Troubleshoot

Summary

When installing TMSMMainService manually, the error message “System.InvalidOperationException: Cannot load Counter Name data because an invalid index ‘’ was read from the registry” may be encountered.

This issue can happen when the server is having a Performance Counter Store Corruption issue.

To resolve this issue, perform the steps below:

Open Command Prompt as admin.
Type this command:
LODCTR /r

^{Click the image to enlarge.}
Try to install TMSMMainService manually once again. For instructions, refer to Missing TMSMMainService.exe after installing or upgrading to Apex One (Mac).

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"System.InvalidOperationException: Cannot load Counter Name data..." error message appears when manually installing TMSMMainService.exe of Apex One (Mac)

"System.InvalidOperationException: Cannot load Counter Name data..." error message appears when manually installing TMSMMainService.exe of Apex One (Mac)

Product / Version includes:

Summary