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To resolve this, add the following in Anti-Malware process exclusion list:

C:\Windows\System32\PvsVmBoot.exe

This KB article can be followed whenever customers have a VDA environment and Anti-Malware is enabled, and the machine reverts its state.

All changes in VDA (with local HDD) revert back after reboot/shutdown in Deep Security

Deep Security 12.0

Last updated: 2025/05/08

Solution ID: KA-0011034

Category: Troubleshoot

All changes revert back after reboot/shutdown in Citrix VDA (7.15 LTSR CU6), when Anti-Malware is enabled on Windows Server 2008 R2.

To resolve this, add the following in Anti-Malware process exclusion list:

C:\Windows\System32\PvsVmBoot.exe

This KB article can be followed whenever customers have a VDA environment and Anti-Malware is enabled, and the machine reverts its state.

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