Unable to start Deep Security Agent (DSA) service "/etc/rc.status: No such file or directory Error on SUSE Linux"

Product / Version includes:

Deep Security 12.5 , Deep Security 12.0

Last updated: 2025/05/08

Solution ID: KA-0011694

Category: Troubleshoot

Summary

The DSA service is unable to start causing the agent to not function. During installation or on /var/log/messages, you may see the following entries:

ds_agent[21353]: /lib/lsb/init-functions: line 8: /etc/rc.status: No such file or directory
ds_agent[21353]: Starting ds_agent: /lib/lsb/init-functions: line 74: /sbin/start-stop-daemon: No such file or directory

Upon checking the system directory /etc/, the file rc.status is missing.

The file /etc/rc.status is a default system file on SUSE Linux. Restore /etc/rc.status by contacting OS support. YOu may also copy the file from a working SUSE Linux then reinstall the agent.

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Unable to start Deep Security Agent (DSA) service "/etc/rc.status: No such file or directory Error on SUSE Linux"

Unable to start Deep Security Agent (DSA) service "/etc/rc.status: No such file or directory Error on SUSE Linux"

Product / Version includes:

Summary