To generate the report:
- Sign in to the Trend Micro Customer Support Portal.
- Choose New Request.
- Under the Submit a request or inquiry section, select the options applicable for your account and/or product:
- Select the Compliancy Report option under the Issue Type section.
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Download the Extraction Tool and store it to the computer. Please make sure that the computer launching the tool can connect to the Deep Security Manager web console.
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Unzip and execute the DSExtractionTool_v1.exe, further instructions are included in the README.txt. Follow the onscreen prompts to complete.
After a few minutes, it will complete the compliancy scan of your Deep Security server. It will create a zipped folder (e.g. DSExtract_20201117085206.zip).
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Upload this zipped folder to the New Request form page from earlier, and then click Submit.
- On the Request Sent pop-up message, take note of the case number off the new Support Case that has been created.
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View the status of the support case under in MySupport > Support Requests.
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Check your mailbox as you will receive an email notification once the report has been generated and is ready for download.
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Download the report in PDF file under Support Requests > File Attachments.
You may review the PDF file DeepSecurity_Compliancy_Report generated as a sample for this article.