Summary
Customers who use Deep Security Agent (DSA) 20.0.0.8137, 20.0.0.8268, 20.0.0.8438, 20.0.0.8453 or 20.0.1.690 with feature IPS/WRS enabled may experience the TLS inspection process (tm_netagent) not being able to rotate its error log correctly.
As a result in Windows (64-bit) or Linux (64-bit) with DSA version 20.0.0.8137, 20.0.0.8268, 20.0.0.8438, 20.0.0.8453 or 20.0.1.690 with IPS/WRS enabled, the tm_netagent-err.log file continuously creates the error logs, and cannot be rotated correctly.
Log file locations:
- Windows: C:\ProgramData\Trend Micro\Deep Security Agent\netagent\logs
- Linux: /var/opt/ds_agent/netagent/logs
The fix will be included in the next DSA release. Currently, the issue can be mitigated using either of the following: